Round Two, What’s New? Comparing Two Phases of UX Research at the University of Toronto Scarborough Library​

Round Two, What’s New? Comparing Two Phases of UX Research at the University of Toronto Scarborough Library

dc.contributor.author	Guay, Sarah
dc.contributor.author	Reynolds, Sue
dc.date.accessioned	2025-04-14T21:25:36Z
dc.date.available	2025-04-14T21:25:36Z
dc.date.issued	2019-05-07
dc.description.abstract	User testing is a valuable method for measuring user habits and expectations, as well as identifying problematic areas for improvement within a website. In this poster, we compare two phases of user experience research carried out on the University of Toronto Scarborough Library website using a mixture of qualitative and quantitative research methods. In particular, we discuss methods used for task-oriented usability testing and card sorting procedures using pages from our website. Widely applicable results from this study include key findings and lessons learned in order to improve library websites.
dc.identifier.uri	https://hdl.handle.net/1807/142600
dc.language.iso	en
dc.subject	user experience
dc.subject	UX
dc.subject	user-centred design
dc.subject	usability testing
dc.subject	card sorting
dc.subject	academic libraries
dc.subject	library websites
dc.title	Round Two, What’s New? Comparing Two Phases of UX Research at the University of Toronto Scarborough Library
dc.type	Presentation