HIRING PERSONS WITH DISABILITIES; TIM HORTONS FRANCHISE MEGLEEN: A CASE STUDY.

Abstract

This case study focuses on the evidence-based approach to decision making that Tim Hortons Franchisee Megleen Inc., Mark Wafer used to dedicate inclusive hiring practices committed to persons with disabilities. The case reviews the evidence to support hiring persons with disabilities while ensuring a job-person fit, training, communication and accommodation. Research has demonstrated that negative perceptions, bias and emotional tagging have led to misconceptions in the Canadian employment market and have become an anchoring trap in hiring practices. Persons with disabilities are valuable human resources and community members, as evidenced by Mark Wafer’s commitment, that must be included in organizational workforce planning.